FAQ
The following are some questions we've been asked, or have anticipated, about our products. Just click on the questions to see the answers.
Product Q&A
Your online activities are being monitored by multiple agencies in and outside of your own country. These agencies can see every website you visit, your personal emails, your political inclinations, sexual preferences, purchasing habits, and can even predict your future behaviors. This world of increasing surveillance threatens the freedom and autonomy of children, citizens, and societies by invisibly invading our online privacy. ÉlanVPN eliminates these threats through our advanced anonymity private secure networks.
The internet is a surveillance web. Treat it accordingly.
Actually, bandwidth caps are making a comeback, although it would be unusual for a standard single-hop VPN. However, the multi-hop architecture of Élan's Max VPN entails a much higher cost for data throughput. We consider that most subscribers won't need more than the quota of 25 GB per month, unless they're doing a lot of videos. (If you'd like to estimate your own usage, we suggest this handy calculator.)
We could have built in a larger prepaid quota, but that would have required higher prices, and resulted in a situation where the highest-consuming users were effectively being subsidized by everybody else. We don't think that's fair, so we set the quota at a reasonable average. Of course, we're happy to sell you additional bandwidth a la carte if you need it. But honestly, it would probably be cheaper to buy a single-hop VPN subscription too, and then use one network or the other depending on what you were doing.
On this website, we presently accept credit/debit cards via PayPal, By special arrangement, we can also accept check or money order in US funds by mail, ACH payments via clearXchange, wire transfers for B2B orders, plus bitcoin, Silent Bitcoin, and possibly litecoin and Silent Litecoin.
Please see this page for a list of our packages and prices.
Because of the services we're bundling along with our VPN packages (VoIP, secure email and storage), we don't think our package prices are actually all that high. And unlike the case with some low-end services, our providers actually own their own network infrastructure. But if you're lucky you get what you pay for. Our goal is to provide you with enough value to make our prices worth paying, not merely to be cheaper than any competitor.
You can look at it this way: given that you're already paying your ISP probably around $100 per month or more, just for internet access, it definitely sucks to have to add another $15-35 a month to keep all the rats and spooks from spying on you. True. And if ISPs provided VPN security by default for all of their customers, you wouldn't need a VPN add-on for privacy in the first place! But they don't, and probably never will (ever wonder why not?), and so this is the world we live in. ÉlanVPN is here to help you make the best of it.